I'm pleased to leave a review, which is something I typically don't do. But seeing a professionalism and competence in one's work compels me to write a reference and only hope that it helps others in recruiting the right help.
Rusty was prompt at communicating over the phone and seeing us on short notice on Saturday. He was quick and accurate at guessing the cause of the problem, which had to do with BIOS at startup. I got my LENOVO laptop back the same day. The problem was identified in the matter of an hour when online tech team was not able to troubleshoot and suggested seeing external help on this issue.

Key Highlights:
1. Answered the phone right away and worked on Saturday.
2. Demonstrated knowledge and skill in the line of work by making an accurate assessment of the problem, which was quickly corrected.
3. It was a software issue and no hardware repairs were made.

I echo the other 5 star reviews for Ballard Computer Solutions. Rusty and his wife Darlene are wonderful to work with. i.e. very caring people that put me at ease with my computer issue. Rusty assessed the damage and gave me an honest opinion. I needed a new laptop. He was, however, able to save all my data, for which I am very grateful to him. When I brought him my new laptop, he promptly copied it over to my new device. All this was done quickly and at a very reasonable price. I recommend them. Definitely much better than Geek Squad!

Very helpful and friendly service. My Laptop is like brand new. I will use them again!

Didn't stop by for a repair but for a recommendation for the best desktop that would suit my needs. Rusty was more than happy to help me decide on that. Emailed him with what I found and he quickly replied back with confirmation. Thank you.

I was Stuck in a pinch with my computer and found Ballard online. I'm so glad i did, Rust was there to help me day and NIGHT! He even got to me on a Sunday. His prices are far and he's good at what he does. It's the only place I will use from now on.

Don't have a warranty on your mac/pc anymore? Rusty is the man you need to see. My protection plan expired on my mac and I needed to find someone knowledgeable, and affordable to work on it. I found Ballard Solutions online and he's got perfect reviews for a reason. He's been doing this for years; definitely not a fly by night shop. Thanks Rusty! You earned a lifetime customer!

 Ballard Computer Solutions are the greatest. Fast and Efficient service. I have known Rusty Ballard for years and his service is always first rate.

Now it runs better than when new. Was so pleased with the price and service I fished an old Mac Pro lap top out of a draw where it had been left for dead a few years ago and took that to him also. He replaced the battery and installed a later version OS on a new SS hard drive for $150. Now the Mac works better than when I bought it new for over a $1000! Thanks Rusty

Rusty at Ballard Computer Solutions is excellent. First class service.

Fantastic service! Trustworthy, efficient, highly recommended. Great people to work with. Thank You guys.

Excellent experience from start to finish. Rusty was able to retrieve and save the info on my hard drive, remove the problem, and load everything back on in a professional and timely manner. I feel confident that I have found my computer repair technician. I recommend Ballard Computer Solutions without hesitation.

great prices, fast service, both of them very helpful. A truly happy experience. Don Klar

Great Company great people

I came home from vacation rarin' to get back to work and BAM. My computer wouldn't turn on. Nothing. Dead. It was a Sunday and I searched "computer repair near me" on my phone, knowing that no place would be open on a Sunday but I figured I'd find a place and go first thing Monday morning. That's when I found Ballard Computer Solutions. I checked the reviews on Google and FB and they were all excellent. But the best part - I called at noon on SUNDAY and an actual human picked up the phone. 🙂 It was Rusty. He said, "sure come on over today." I dropped it off at 2pm and the next morning he told me the problem(s) and I gave him the go-ahead. He had it all ready for me on Tuesday with a brand new switch, a brand new 1TB hard drive, everything cleaned up and defragged and all my files neatly organized. I've been in PB County almost 40 years. FINALLY, I've found "my computer guy".

So happy with this company! I brought my computer in yesterday and it was fixed within 24 hours. Thank you again!

f I could give 10 stars to Rusty at Ballard Computer Solutions, I would. My iMac is only about 3 years old and it had tons of storage left. But it ran so darn slow. I tried everything. I bought cleaning apps and tried every fix out there. I recently upped my internet speeds to 1G and was only getting 185mbps with an ethernet cable! Grrrr. Yesterday, before I threw it in the trash and bought a new one, I googled for repair help in the area. I found Ballard, read the reviews and made the call. On a Saturday at 3pm....it's now Sunday at 3pm. In 24 hours over a weekend Rusty fixed my computer and it is as fast as lightning now! My internet speeds are a whopping 905mbps. It now moves between programs faster than I can think. Don't go anywhere else. This man is AMAZING, professional, courteous, and spot on with his estimated completion times.

Great service! Genuine support. Honest opinion. Keep up the good work!

I was very glad to find the Ballards' company. They quoted me substantially less than all other businesses for my screen replacement and then were able to do it in the same day. Very friendly folks. Couldn't have asked for anything better!

Honest, efficient and super quick!

I had an excellent experience with Ballard Computer Solutions. Rusty was prompt with fixing my PC's issue and then was patient and helpful as he worked to assist me toward getting my applications up and running. I found the price also very reasonable. His location is hard to find but don't give up! You'll be pleased if you don't.

Great work.. thanks

The service is exceptional and the staff is exceedingly friendly.

My screen had been broken for a few months so I decided to finally get it fixed. I found Mr. Rusty Ballard and thought I'd give him a try because he had such great reviews and boy oh boy were they right! I dropped my computer off after work one evening and my computer was fixed by 10, 11-ish the following morning. To say I was impressed would be an understatement. My computer works like new and I have had no issues. Did I mention he was very nice and professional.. I would definitely recommend him to anyone that needs their computer repaired. Super fast, efficient, and professional! I give him 10 stars...Thanks again Mr. Rusty!

Wonderful service at a fair price. Took my computer to Rusty on a weekend and it was fixed within a couple of days. Definitely 5 stars!

 Highly recommend Rusty - was able to fix my MacBook after it had water damage on it and saved me so much money compared to what the Apple Store quoted me. Will definitely recommend Rusty to everyone I know!

Great job on my computer! Rusty and his wife are awesome. Thanks for getting my laptop fixed quickly and efficiently. I Would recommend to anyone.

Very nice, helpful, and professional. Love all the feedback they constantly give which is perfect for folks who need to get their computing power back up and running quickly. Prices seem reasonable too.

Best Computer Repair in Palm Beach County! Have had Professional & Gaming Laptops Repaired by Ballard and I am Extremely Satisfied!

Rusty is extremely knowledgeable, professional and patient - answering all my questions. I’ve been a client for years and highly recommend his services. I would not think of taking my computers to anyone else!

After my desktop Mac crashed, Rusty recovered all my data and installed a new solid state hard drive. Now it runs better than when new. Was so pleased with the price and service I fished an old Mac Pro lap top out of a draw where it had been left for dead a few years ago and took that to him also. He replaced the battery and installed a later version OS on a new SS hard drive for $150. Now the Mac works better than when I bought it new for over a $1000! Thanks Rusty

Rusty did a phenomenal job getting my computer issues diagnosed in a timely matter and performed repairs quickly and at a fair price! Go to Ballard over Geek Squad any day!

A glass of water INTO my laptop the Saturday before Christmas. I called Rusty and took it right over. He is kind, knowledgable and reasonable. I felt totally confident he could do the job ---- and he did!! He did everything needed to be sure my computer is working perfectly!!! Thank you Rusty!! You are my go-to-man from now on!!!

Speedy service, fair charges, pleasant husband and wife team, great follow up. I will be going back when i need help.

Very friendly and helpful. Awesome service!

i recently started using Mr. Ballard as my computer tech and in my business security is essential, my experience with Ballard Computer
was excellent, they were courteous on time and did exactly as promised.
Rusty explains what he is going to do and does a great job,he is by far
the best computer tech I have ever used and his prices are totally reasonable.I am an Investigator and use my computer extensively
and I wouldn't want anyone other than Rusty to work on my computers.

Facebook Review

It was our first contact. We took two sad laptops to Ballard Computer Service and both returned happy and healthy. My wife Carole and I feel blessed to have been directed to Rusty and Darlene. They are talented pros and genuinely good people. From the first contact to completed service the Ballard Computer folks surpassed expectations.

Rusty, you saved my computer and my marriage! The only service you will ever need for computer problems.
It is always a pleasure doing business with you!! Thanks again!!

OUTSTANDING!
I am so thankful to have met Rusty Ballard! He is so knowledgeable, and helpful. His office is located nearby, so it is very convenient to drop off equipment for him to diagnose and service.
He gave a thorough diagnose, a detailed estimate for the repair, and an accurate finished by date.
He did great work, on time and at a reasonable cost. Plus he is a nice guy!

GREAT SERVICE , GOOD COMMUNICATION

You simply cannot go wrong bringing your computer problems to Rusty Ballard. He is honest, talented, very patient and helpful as well as reasonable. I was scared to death trying to find a trustworthy and competent place to fix my computers...Ballard is the place!

Thankyou Ballard Computer Solutions for bringing us back on track it was a great experience to meet you Without any stretch of the imagination you are a great problem solver Thankyou for the extra time you spent with me giving me the knowledge and solving the problems with my computer I’m very very grateful for the service and kindness that you had shown me I’ll definitely recommend you to my friends family and anyone who need your services

I have been using Ballard Computer Solutions for over 9 years to service all of my PC needs. Every experience is met with over-the-top service, speed when I need it, convenience and more than I asked for at a very reasonable price! Even via email when I was in a bind, I received helpful advice - at no charge.

Although I am living on the west coast of Florida presently, I will make every effort to return to visit friends and family whenever I next need computer repair, advice or assistance in any way.

Great service, very nice people, great price. Thank you!

After my desktop Mac crashed, Rusty recovered all my data and installed a new solid state hard drive. Now it runs better than when new. Was so pleased with the price and service I fished an old Mac Pro lap top out of a draw where it had been left for dead a few years ago and took that to him also. He replaced the battery and installed a later version OS on a new SS hard drive for $150. Now the Mac works better than when I bought it new for over a $1000! Thanks Rusty

Great place!
The office is located in his house however don't let this turn you off. The owner and his wife are super friendly and were able to repair my computer quickly and efficiently. I Cannot say enough good things about this computer repair shop. Thanks again!

I called Ballard computer repair after geek squad said it would cost me $299.99 to install a sshd drive in my laptop and the windows ten operating system. I dropped my laptop off at 7 o'clock that night to Rusty and it was ready before 12pm the next day. It only cost 100 bucks. Awesome service awesome people. NO GEEKS OR NERDS JUST PROS!

 Helped try and save my laptop. If they can't fix it, you don't charge. Very nice people. Will use them again.

We came to Rusty in need of help following flood damage to a laptop. He was able to rescue all data and sort out a new back-up hard-drive and load up a new laptop for us. He and Darlene were so friendly and helpful, and were a pleasure to deal with. I have no hesitation in fully recommending Ballard Computer Solutions to anyone who may need their assistance.

I highly recommend Ballard Computer Solutions. Several months ago, my computer software was completely done. Rusty was able to recover all of my documents and went above and beyond my expectations. For my first time coming to them I was really impressed by their honesty and excellence in service. I do not do reviews for anyone, but for this company I had too! If you're looking for quality, knowledgeable, and sincere computer repair, check out Ballard Computer Solutions. No strings attached, no hassle, just a sincere company that care for their customers!

So happy with this company! I brought my computer in yesterday and it was fixed within 24 hours. Thank you again!

  I want you to know that I was very pleased with the quality of service Ballard Computers provided when my computer crashed recently because of a virus. Thank you for responding to me so quickly and for the reasonable price. I will be happy to recommend your company to others.

Fast, high quality and affordable computer service is hard to come by nowadays that's why Rusty is my "go-to" guy. He was very accomodating, kept me up to date every step of the way rebuilding my "totaled" laptop that was done in by a drop while rushing out of TSA security to my flight.

OMG, LIFESAVING SERVICE!!! So grateful for REAL expertise and NOW, total peace of mind as regards all my computer related issues!!! Fast diagnostics, FAIR pricing and HUGE TRUST Factor!!! Am "Breaking Up" with my old pal "REMOTE Tech" Babu in New Delhi haha as will be a BALLARD Computer Solutions customer for life! HIGHLY Recommend!!

Thanks Rusty. My laptop is now working like a well oiled machine. It's moving much faster than before. Bollard is really about solutions.

Great place to bring any computer for repair. Fast,friendly, cost efficient. Will definitely use them again if needed !! 5 Stars !!?

Rusty and his wife are wonderful people. I was given great instructions on what to do with my computer before bringing it in. I brought it in with a dead backup harddrive the next morning on Saturday and had it back repaired and working like a champ on Sunday after church. I will never use anyone else. They have a customer for life.

First of all Rusty and his wife are awesome!!
Brought my laptop to Rusty, he is honest and does an awesome job. He was able to figure out my issues. He even Let me use his WiFi USB adapter while a WiFi adapter he ordered come in. He is good, fair price, and I will use him again for my computer concernsI won’t let Best Buy touch my laptop I only trust him. I recommend him for any computer services you need.

Got my computer running great. He found the issue after a drop fixed it for alot less than it would have been if I was stuck buying and switching parts to find the issue. If you have an issue, go here first.

Quick response, great customer service. Highly Recommend using Ballard for all your computer repair/service needs.

   Terrific service, fast, efficient and well priced.

Rusty quickly diagnosed and fixed the problem on my Mac. Very professional and knowledgeable. You can trust your computers with this guy 👍

If you want someone that will take the time to understand your problem, offer options for a solution and follow through to make certain you are happy with the service provided - call Ballard

I had Ballard Computer & SEO Solution to work on the ranking on my business website and they were able to get it on page 1 on Google within 3 weeks. I am very happy with their work.

I've been using Ballard Computer Solution for years. Rusty Ballard has seen me through my "ancient" desktop to my current laptop. He has been generous of his time; of his patience with my "all thumbs" understanding of computers; of his exceptional range of expertise - and all at modest charges. .... Whenever we've had a meeting, a phone conversation, or an exchange of e-mails, Rusty has reminded me to let him know if I have any additional questions. .... He and Darlene could teach classes in true customer service.

OMG!!!! IF I COULD GIVE THEM 100 STARS I WOULD. I HIGHLY RECOMMENDED THEM,FOR ALL YOUR COMPUTER NEEDS.THANK-YOU AGAIN YOU AND YOUR WIFE ARE TRULY AMAZING!!!!!

Rusty has great hours and works hard to get you up and running...Had my computer up and running within 24 hours...worked for two days to recover data...could not retrieve and did not charge me anything...then he boxed the hard drive and gave me the company that could retrieve the info...

I love, love, love this company. My computer has never run more beautifully. Everything that I asked for was done in a very short period of time and the new changes were explained to me thoroughly so that I was able to turn on my computer and it looked like "old" home week and I could carry on without any questions or problems. Rusty and his staff are definitely my "go to" people for any computer problems in the future.

Spectacular Service, very professionally while still remaining extremely helpful and friendly. Would recommend to anyone for computer related needs and will most definitely be returning if I ever need anything else!!!!

Wonderful! I called Rusty on Thursday and dropped my computer off at his office.I had it back by Saturday; fixed and working like new and at a very reasonable price. I will return to Rusty if I have any issues in the future with my apple computer.

Fast work under the circumstances of multiple issues with my desktop.

Best computer experience I have ever had, helped me out so fast. Super awesome guy who cares and not jus after your money. It's hard to find ppl like this gent I will be using him for all my future computer problems. Treats you like a human and not a price tag! Can't say enough positive things about him. Worth your time to check him out..

Ballard Computer & SEO Solutions just replaced my 6 year old hard drive and added an external. Thay was able to save all my old files as well. I did not want to buy a new PC because I need my old files. The guy knows his stuff, very reasonably priced, and it's way less expensive than buying a new PC. I recommend you see him if you have a computer issue.

Fast and precise

Great customer service and knowledgeable techs! I am not very computer and tech-savvy and they were able to repair my computer and explain to me on terms that I understood! I was able to get the same day appoint and a quick turnaround on my computer repair! I am a small business owner and my computer is vital to my business. They completely understood my needs! A++ customer service! I will continue to call on them for any and all of my computer needs!

Brought in a computer that I was told by a few friends was a dead potato. Rusty diagnosed the problem and got it working again somehow. This laptop literally wouldn’t power on and he figured out the issue! I’m amazed. Will recommend all my friends come here with their computer problems. Thank you Rusty! Now I can get back to my gaming!!

Great service! Genuine support. Honest opinion. Keep up the good work!