Terrific service, fast, efficient and well priced.

Fantastic service! Trustworthy, efficient, highly recommended. Great people to work with. Thank You guys.

Arthur Duncan 

Don't have a warranty on your mac/pc anymore? Rusty is the man you need to see. My protection plan expired on my mac and I needed to find someone knowledgeable, and affordable to work on it. I found Ballard Solutions online and he's got perfect reviews for a reason. He's been doing this for years; definitely not a fly by night shop. Thanks Rusty! You earned a lifetime customer!

 Ballard Computer Solutions are the greatest. Fast and Efficient service. I have known Rusty Ballard for years and his service is always first rate.

I'm pleased to leave a review, which is something I typically don't do. But seeing a professionalism and competence in one's work compels me to write a reference and only hope that it helps others in recruiting the right help.
Rusty was prompt at communicating over the phone and seeing us on short notice on Saturday. He was quick and accurate at guessing the cause of the problem, which had to do with BIOS at startup. I got my LENOVO laptop back the same day. The problem was identified in the matter of an hour when online tech team was not able to troubleshoot and suggested seeing external help on this issue.

Key Highlights:
1. Answered the phone right away and worked on Saturday.
2. Demonstrated knowledge and skill in the line of work by making an accurate assessment of the problem, which was quickly corrected.
3. It was a software issue and no hardware repairs were made.

A glass of water INTO my laptop the Saturday before Christmas. I called Rusty and took it right over. He is kind, knowledgable and reasonable. I felt totally confident he could do the job ---- and he did!! He did everything needed to be sure my computer is working perfectly!!! Thank you Rusty!! You are my go-to-man from now on!!!

Rusty listened to what my issues were with the computer. He knew exactly what was needed after doing a complete investigation. I can't believe how much my computer has improved since my trip to Ballard computers. He was recommended by a friend who also has very high ptaise for Rusty.

Very friendly couple, have Covid safety protocols in place and handled my issue quickly.

I had an excellent experience with Ballard Computer Solutions. Rusty was prompt with fixing my PC's issue and then was patient and helpful as he worked to assist me toward getting my applications up and running. I found the price also very reasonable. His location is hard to find but don't give up! You'll be pleased if you don't.

Rusty and Darlene give great customer service! Rusty knows how to rectify virtually any issue with your computer. Brought the computer in and the next day it was available for pickup. Extremely trustworthy.

Great prompt courteous service. Very knowledgeable and fixed my problem. Used them several times.

Rusty at Ballard Computer Solutions is excellent. First class service.

(Translated by Google) This place is family-run and super professional, the ideal business to support. I brought my Mac laptop in the same day that I spilled coffee all into the keyboard. They kept it for a while, stayed in touch through a digital automatic updates platform (but they always answer the phone if you call!). They cleaned it several times but couldn't get it to start back up. When they finally gave up on it, they returned the computer to me with the hard drive cleaned and separated out. And it was all at no cost to me. I highly recommend.
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(Original)
This place is family-run and super professional, the ideal business to support. I brought my Mac laptop in the same day that I spilled coffee all into the keyboard. They kept it for a while, stayed in touch through a digital automatic updates platform (but they always answer the phone if you call!). They cleaned it several times but couldn't get it to start back up. When they finally gave up on it, they returned the computer to me with the hard drive cleaned and separated out. And it was all at no cost to me. I highly recommend.
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Este lugar es operado por una pareja desde su casa, sin embargo es muy profesional y justamente el tipo de negocio que merece nuestro apoyo. Les entregué mi computador después de derramar mi taza de café por todo el teclado. Lo intentaron de limpiar varias veces (me mantuvieron informada a través de una plataforma digital, además de siempre contestar el teléfono cuando llamaba) pero no resultó. Me devolvieron mi computador con el disco duro apartado, y no me cobraron nada. Muy recomendable.

Great Company great people

Helped me get my computer working again! Great people!

I came home from vacation rarin' to get back to work and BAM. My computer wouldn't turn on. Nothing. Dead. It was a Sunday and I searched "computer repair near me" on my phone, knowing that no place would be open on a Sunday but I figured I'd find a place and go first thing Monday morning. That's when I found Ballard Computer Solutions. I checked the reviews on Google and FB and they were all excellent. But the best part - I called at noon on SUNDAY and an actual human picked up the phone. 🙂 It was Rusty. He said, "sure come on over today." I dropped it off at 2pm and the next morning he told me the problem(s) and I gave him the go-ahead. He had it all ready for me on Tuesday with a brand new switch, a brand new 1TB hard drive, everything cleaned up and defragged and all my files neatly organized. I've been in PB County almost 40 years. FINALLY, I've found "my computer guy".

Ballard Computer & SEO Solutions just replaced my 6 year old hard drive and added an external. Thay was able to save all my old files as well. I did not want to buy a new PC because I need my old files. The guy knows his stuff, very reasonably priced, and it's way less expensive than buying a new PC. I recommend you see him if you have a computer issue.

So happy with this company! I brought my computer in yesterday and it was fixed within 24 hours. Thank you again!

Had a hard drive crash. Ballard's diagnosed the problem, made the repair, and tested all within 2 days. Also great counsel regarding backups, image files, and other backup options. Much appreciated. Very knowledgeable and nice people to work with. We'll be back for sure.

Expertise, great service and convenience...a winning combination. Rusty Ballard repaired my Mac to like new condition. Highly recommend!

Great experience! Rusty and Darlene were both very knowledgable and made me feel very comfortable leaving my computer/life-line with them. They were able to take it in last minute on a Saturday and have my hard drive fixed and all of my files saved by Sunday. Should I ever have computer issues again in the future (as a graphic designer I most definitely will) I will definitely come back to Ballard Computer Solutions. Highly recommend it to anyone!

If you want someone that will take the time to understand your problem, offer options for a solution and follow through to make certain you are happy with the service provided - call Ballard

I called Ballard computer repair after geek squad said it would cost me $299.99 to install a sshd drive in my laptop and the windows ten operating system. I dropped my laptop off at 7 o'clock that night to Rusty and it was ready before 12pm the next day. It only cost 100 bucks. Awesome service awesome people. NO GEEKS OR NERDS JUST PROS!

Rusty has great hours and works hard to get you up and running...Had my computer up and running within 24 hours...worked for two days to recover data...could not retrieve and did not charge me anything...then he boxed the hard drive and gave me the company that could retrieve the info...

Best Computer Repair in Palm Beach County! Have had Professional & Gaming Laptops Repaired by Ballard and I am Extremely Satisfied!

Thanks Rusty life saver! working perfect only thing is the led light inside the pc isn't lighting up anymore but at least the pc is up n running again! Thanks again for your help

Great place!
The office is located in his house however don't let this turn you off. The owner and his wife are super friendly and were able to repair my computer quickly and efficiently. I Cannot say enough good things about this computer repair shop. Thanks again!

Excellent experience from start to finish. Rusty was able to retrieve and save the info on my hard drive, remove the problem, and load everything back on in a professional and timely manner. I feel confident that I have found my computer repair technician. I recommend Ballard Computer Solutions without hesitation.

I love, love, love this company. My computer has never run more beautifully. Everything that I asked for was done in a very short period of time and the new changes were explained to me thoroughly so that I was able to turn on my computer and it looked like "old" home week and I could carry on without any questions or problems. Rusty and his staff are definitely my "go to" people for any computer problems in the future.

What a great husband and wife team! After I did a BIOS update on my computer the darned thing became almost useless. I took it into Rusty on Friday afternoon. He called me Saturday morning and told me I had a corrupted hard drive. He fixed it and had it back to me Saturday afternoon. It now works perfectly. He charged what I thought to be a very fair price. I unhesitatingly give Rusty my highest recommendation.

Awesome job! Well done...it was very rapid, professional excellent work . I would recommend Ballard services to any one who desire great quality work.

Eileen Cummings

Rusty more than exceeded my need and expectations.........he explained what I needed in some sensitive computer issues, completed this in an exceptionally timely way, and allowed me to follow up with some questions........he and Darlene exemplified the expression....."When you need something done RIGHT, go to the PRO".......Thank you, Rusty and Darlene for your caring, professional service!

Fast and precise

Great job on my computer! Rusty and his wife are awesome. Thanks for getting my laptop fixed quickly and efficiently. I Would recommend to anyone.

I have been searching for an honest company that wouldn’t overcharge and try to add additional parts etc! So happy I found this company! They were quick, efficient and honest people and very affordable!

Fast work under the circumstances of multiple issues with my desktop.

We came to Rusty in need of help following flood damage to a laptop. He was able to rescue all data and sort out a new back-up hard-drive and load up a new laptop for us. He and Darlene were so friendly and helpful, and were a pleasure to deal with. I have no hesitation in fully recommending Ballard Computer Solutions to anyone who may need their assistance.

Spectacular Service, very professionally while still remaining extremely helpful and friendly. Would recommend to anyone for computer related needs and will most definitely be returning if I ever need anything else!!!!

Rusty and his wife are wonderful people. I was given great instructions on what to do with my computer before bringing it in. I brought it in with a dead backup harddrive the next morning on Saturday and had it back repaired and working like a champ on Sunday after church. I will never use anyone else. They have a customer for life.

You simply cannot go wrong bringing your computer problems to Rusty Ballard. He is honest, talented, very patient and helpful as well as reasonable. I was scared to death trying to find a trustworthy and competent place to fix my computers...Ballard is the place!

Anita Tuber

I was very glad to find the Ballards' company. They quoted me substantially less than all other businesses for my screen replacement and then were able to do it in the same day. Very friendly folks. Couldn't have asked for anything better!

First of all Rusty and his wife are awesome!!
Brought my laptop to Rusty, he is honest and does an awesome job. He was able to figure out my issues. He even Let me use his WiFi USB adapter while a WiFi adapter he ordered come in. He is good, fair price, and I will use him again for my computer concernsI won’t let Best Buy touch my laptop I only trust him. I recommend him for any computer services you need.

Rusty is highly skilled, refreshingly honest, and fairly priced. His wife is delightfully helpful and professional. I hope he is in business for my lifetime! I will go to no one else. Highly recommend.

The real deal! Diagnosed and fixed my PC in great time.

Patricia Stivaletta

Rusty and Darlene at Ballard Computer Solutions were able to quickly fix my computer issues and help me to put security measures in place to prevent a recurrence. They were both knowledgeable and informative, and surprisingly reasonably priced. They were referred by a friend who is quite knowledgeable himself about computers, so I trusted they would do good work. I will be a returning customer and am referring them to anyone I know who needs service!

It was our first contact. We took two sad laptops to Ballard Computer Service and both returned happy and healthy. My wife Carole and I feel blessed to have been directed to Rusty and Darlene. They are talented pros and genuinely good people. From the first contact to completed service the Ballard Computer folks surpassed expectations.

Rusty and Darlene are professional, knowledgeable and responsive. In addition to on-site calls, Ballard's remote program has proven very helpful. If you need a reliable, talented service to help you maintain, upgrade, debug, etc., your electronics, you won't regret going to Ballard! Rusty and Darlene are a great team and exceptionally nice people.

Fast, high quality and affordable computer service is hard to come by nowadays that's why Rusty is my "go-to" guy. He was very accomodating, kept me up to date every step of the way rebuilding my "totaled" laptop that was done in by a drop while rushing out of TSA security to my flight.

Didn't stop by for a repair but for a recommendation for the best desktop that would suit my needs. Rusty was more than happy to help me decide on that. Emailed him with what I found and he quickly replied back with confirmation. Thank you.

Wonderful service at a fair price. Took my computer to Rusty on a weekend and it was fixed within a couple of days. Definitely 5 stars!

Great work.. thanks

Pipeman Radio

Best computer experience I have ever had, helped me out so fast. Super awesome guy who cares and not jus after your money. It's hard to find ppl like this gent I will be using him for all my future computer problems. Treats you like a human and not a price tag! Can't say enough positive things about him. Worth your time to check him out..

 Highly recommend Rusty - was able to fix my MacBook after it had water damage on it and saved me so much money compared to what the Apple Store quoted me. Will definitely recommend Rusty to everyone I know!

Great service! Genuine support. Honest opinion. Keep up the good work!

Russell Joyner

Great service!

Honest and Fast!!! New to the area and found Ballard right here in google & took a chance. My Best experience ever with computer repairs/upgrades!!!!!!

Friendly, Very competent, quickly done with easy efficient email and phone contact. Everything great, thanks

Facebook Review

Great place to bring any computer for repair. Fast, friendly, cost-efficient. I Will definitely use them again if needed !! 5 Stars !!?

Very nice, helpful, and professional. Love all the feedback they constantly give which is perfect for folks who need to get their computing power back up and running quickly. Prices seem reasonable too.

Thanks Rusty. My laptop is now working like a well oiled machine. It's moving much faster than before. Bollard is really about solutions.

I was very impressed with Rusty Ballard and he fixed my problem very efficiently and cost-effective . I would highly recommend Rusty and his knowledge and ability for computer repair.

Now it runs better than when new. Was so pleased with the price and service I fished an old Mac Pro lap top out of a draw where it had been left for dead a few years ago and took that to him also. He replaced the battery and installed a later version OS on a new SS hard drive for $150. Now the Mac works better than when I bought it new for over a $1000! Thanks Rusty

Their customer service and communication are absolutely amazing. In addition to that, i got helped out getting into the place since im in a wheelchair what a wonderful person. I also got Great results and thankfully my laptop is functioning like its brand new. I appreciate everything y'all done for me.

Knowledgeable, friendly service. Excellent experience. Highly recommend. Competitive prices.

Extremely pleased with the service. Professional and fast at a very fair price. Highly recommend especially to those like myself who don’t know much about computers.

The service is exceptional and the staff is exceedingly friendly.

Rusty did a fantastic job diagnosing my laptop's problem and fixing it. I will definitely send my future computer repair issues to him.

I highly recommend Ballard Computer Solutions. Several months ago, my computer software was completely done. Rusty was able to recover all of my documents and went above and beyond my expectations. For my first time coming to them I was really impressed by their honesty and excellence in service. I do not do reviews for anyone, but for this company I had too! If you're looking for quality, knowledgeable, and sincere computer repair, check out Ballard Computer Solutions. No strings attached, no hassle, just a sincere company that care for their customers!

Very helpful and friendly service. My Laptop is like brand new. I will use them again!

My screen had been broken for a few months so I decided to finally get it fixed. I found Mr. Rusty Ballard and thought I'd give him a try because he had such great reviews and boy oh boy were they right! I dropped my computer off after work one evening and my computer was fixed by 10, 11-ish the following morning. To say I was impressed would be an understatement. My computer works like new and I have had no issues. Did I mention he was very nice and professional.. I would definitely recommend him to anyone that needs their computer repaired. Super fast, efficient, and professional! I give him 10 stars...Thanks again Mr. Rusty!

Great service! Genuine support. Honest opinion. Keep up the good work!

Jeff Johansen

So glad I brought my daughter's laptop here. First, they are such nice people but most importantly extremely knowledgeable and did not give up until they found and fixed the problems. They also worked diligently to do it as cost effectively for me as possible so it was very affordable. My daughter is very happy. I highly recommend. Supporting a small local business is very important and I'm glad we were able to.

Rusty and Darlene went above and beyond the call of duty to get my PC up and running again in a timely and professional manner. No question was "stupid" according to Rusty and he proved it during my contacts with him. Ballard Computer Solutions will be contacted when I begin my transition from a PC to a laptop.

Honest, efficient and super quick!

I've been using Ballard Computer Solution for years. Rusty Ballard has seen me through my "ancient" desktop to my current laptop. He has been generous of his time; of his patience with my "all thumbs" understanding of computers; of his exceptional range of expertise - and all at modest charges. .... Whenever we've had a meeting, a phone conversation, or an exchange of e-mails, Rusty has reminded me to let him know if I have any additional questions. .... He and Darlene could teach classes in true customer service.

Good communicators. Darlene and Rusty are customer-centric. Fully explain the problems of the computer and recommend a fix. Best of all, they are quick and efficient. My laptop acts like it is brand new again.

Fair pricing and quick repairs. Would use again.

I have been using Ballard Computer Solutions for over 9 years to service all of my PC needs. Every experience is met with over-the-top service, speed when I need it, convenience and more than I asked for at a very reasonable price! Even via email when I was in a bind, I received helpful advice - at no charge.

Although I am living on the west coast of Florida presently, I will make every effort to return to visit friends and family whenever I next need computer repair, advice or assistance in any way.

Speedy service, fair charges, pleasant husband and wife team, great follow up. I will be going back when i need help.

Very knowledgeable and friendly service. Will be recommending to anyone that needs there service.

Fixed my hard drive corrupt issue fast and for a reasonable price, definitely my first choice if get another problem.

Rusty did a phenomenal job getting my computer issues diagnosed in a timely matter and performed repairs quickly and at a fair price! Go to Ballard over Geek Squad any day!

Wonderful! I called Rusty on Thursday and dropped my computer off at his office.I had it back by Saturday; fixed and working like new and at a very reasonable price. I will return to Rusty if I have any issues in the future with my apple computer.