i recently started using Mr. Ballard as my computer tech and in my business security is essential, my experience with Ballard Computer was excellent, they were courteous on time and did exactly as promised. Rusty explains what he is going to do and does a great job,he is by far the best computer tech I have ever used and his prices are totally reasonable.I am an Investigator and use my computer extensively and I wouldn't want anyone other than Rusty to work on my computers.
After my desktop Mac crashed, Rusty recovered all my data and installed a new solid state hard drive. Now it runs better than when new. Was so pleased with the price and service I fished an old Mac Pro lap top out of a draw where it had been left for dead a few years ago and took that to him also. He replaced the battery and installed a later version OS on a new SS hard drive for $150. Now the Mac works better than when I bought it new for over a $1000! Thanks Rusty
Great place! The office is located in his house however don't let this turn you off. The owner and his wife are super friendly and were able to repair my computer quickly and efficiently. I Cannot say enough good things about this computer repair shop. Thanks again!
Rusty has great hours and works hard to get you up and running...Had my computer up and running within 24 hours...worked for two days to recover data...could not retrieve and did not charge me anything...then he boxed the hard drive and gave me the company that could retrieve the info...
I love, love, love this company. My computer has never run more beautifully. Everything that I asked for was done in a very short period of time and the new changes were explained to me thoroughly so that I was able to turn on my computer and it looked like "old" home week and I could carry on without any questions or problems. Rusty and his staff are definitely my "go to" people for any computer problems in the future.
This guy is a magician. At least it's magic to me. Was told by Apple that when my computer died, so did my data. No need to go into detail, but 24 hours after bringing my computer to Ballard, I had all of my data on an external drive. Yes, the computer died but my data lives. Like I said, magic.
I have been using Ballard for years to work on my computers. Always treated me right and in a timely manner. I trust him with my work and personnel computers and all that is on them. You can too!
After my desktop Mac crashed, Rusty recovered all my data and installed a new solid state hard drive. Now it runs better than when new. Was so pleased with the price and service I fished an old Mac Pro lap top out of a draw where it had been left for dead a few years ago and took that to him also. He replaced the battery and installed a later version OS on a new SS hard drive for $150. Now the Mac works better than when I bought it new for over a $1000! Thanks Rusty 9/10/21 Yesterday Rusty setup and optimized (took off all the preloaded Junk) on our new PC laptop and then installed recommended virus protection at a very reasonable price.Now the computer performs 100% better. Thanks again Rusty
Great service Laptop was at pretty high temperatures took it here and in just a couple of days he fixes it. It's even cooler than when I got it brand new now. It's like a whole new laptop. So if you're wondering if you can take yours here you sure can!
Rusty did a phenomenal job getting my computer issues diagnosed in a timely matter and performed repairs quickly and at a fair price! Go to Ballard over Geek Squad any day!
Don't have a warranty on your mac/pc anymore? Rusty is the man you need to see. My protection plan expired on my mac and I needed to find someone knowledgeable, and affordable to work on it. I found Ballard Solutions online and he's got perfect reviews for a reason. He's been doing this for years; definitely not a fly by night shop. Thanks Rusty! You earned a lifetime customer!
Extremely pleased with the service. Professional and fast at a very fair price. Highly recommend especially to those like myself who don’t know much about computers.
Now it runs better than when new. Was so pleased with the price and service I fished an old Mac Pro lap top out of a draw where it had been left for dead a few years ago and took that to him also. He replaced the battery and installed a later version OS on a new SS hard drive for $150. Now the Mac works better than when I bought it new for over a $1000! Thanks Rusty
Best computer experience I have ever had, helped me out so fast. Super awesome guy who cares and not jus after your money. It's hard to find ppl like this gent I will be using him for all my future computer problems. Treats you like a human and not a price tag! Can't say enough positive things about him. Worth your time to check him out..
Rusty and Darlene went above and beyond the call of duty to get my PC up and running again in a timely and professional manner. No question was "stupid" according to Rusty and he proved it during my contacts with him. Ballard Computer Solutions will be contacted when I begin my transition from a PC to a laptop.
I came home from vacation rarin' to get back to work and BAM. My computer wouldn't turn on. Nothing. Dead. It was a Sunday and I searched "computer repair near me" on my phone, knowing that no place would be open on a Sunday but I figured I'd find a place and go first thing Monday morning. That's when I found Ballard Computer Solutions. I checked the reviews on Google and FB and they were all excellent. But the best part - I called at noon on SUNDAY and an actual human picked up the phone. 🙂 It was Rusty. He said, "sure come on over today." I dropped it off at 2pm and the next morning he told me the problem(s) and I gave him the go-ahead. He had it all ready for me on Tuesday with a brand new switch, a brand new 1TB hard drive, everything cleaned up and defragged and all my files neatly organized. I've been in PB County almost 40 years. FINALLY, I've found "my computer guy".
Got my computer running great. He found the issue after a drop fixed it for alot less than it would have been if I was stuck buying and switching parts to find the issue. If you have an issue, go here first.
Highly recommend Rusty - was able to fix my MacBook after it had water damage on it and saved me so much money compared to what the Apple Store quoted me. Will definitely recommend Rusty to everyone I know!
My computer wouldn't turn on. I was worried that some data could be lost and, since we have hundreds of embroidery patterns that we have collected over the past couple years, they might be lost as well. Ballard was recommended to me. The computer was repaired in less than a day. The files were restored and they also backed them up for us, since I was in the process of doing that when the problems occurred. Finally. He added more memory. The computer now runs like new. I recommend that anyone needing work at least consider coming to Ballard. You also get to meet two large by well behaved dogs.
It was our first contact. We took two sad laptops to Ballard Computer Service and both returned happy and healthy. My wife Carole and I feel blessed to have been directed to Rusty and Darlene. They are talented pros and genuinely good people. From the first contact to completed service the Ballard Computer folks surpassed expectations.
Spectacular Service, very professionally while still remaining extremely helpful and friendly. Would recommend to anyone for computer related needs and will most definitely be returning if I ever need anything else!!!!
What a great husband and wife team! After I did a BIOS update on my computer the darned thing became almost useless. I took it into Rusty on Friday afternoon. He called me Saturday morning and told me I had a corrupted hard drive. He fixed it and had it back to me Saturday afternoon. It now works perfectly. He charged what I thought to be a very fair price. I unhesitatingly give Rusty my highest recommendation.
OMG!!!! IF I COULD GIVE THEM 100 STARS I WOULD. I HIGHLY RECOMMENDED THEM,FOR ALL YOUR COMPUTER NEEDS.THANK-YOU AGAIN YOU AND YOUR WIFE ARE TRULY AMAZING!!!!!
Rusty and his wife are wonderful people. I was given great instructions on what to do with my computer before bringing it in. I brought it in with a dead backup harddrive the next morning on Saturday and had it back repaired and working like a champ on Sunday after church. I will never use anyone else. They have a customer for life.
So big shout out to Ballard Computer Solutions. We had a problem with one of our radio studio computers and not only did they quickly fix the problem, but also didn't charge me. I have been dealing with tech people for a long time since it is something I do and am in the technology industry. Usually there is a large charge for diagnostics without even repairing. Usually computer repair companies and individuals try to increase billable hours by making things a bigger deal and more time consuming than it actually is even when it is something extremely simple. Well I highly recommend #BallardComputerSolutions for several reasons and they will not be my only go to for all our tech service needs. First of all, diagnostic was free of charge. Second, they were so friendly and easy to deal with.. Third, it was fixed in one day and because it was something simple they didn't even charge me. Amazing! Never experienced this type of honesty, service, and caring for clients before when it comes to computer repair. There is no where else I will go and neither should you.
So glad I brought my daughter's laptop here. First, they are such nice people but most importantly extremely knowledgeable and did not give up until they found and fixed the problems. They also worked diligently to do it as cost effectively for me as possible so it was very affordable. My daughter is very happy. I highly recommend. Supporting a small local business is very important and I'm glad we were able to.
Rusty and Darlene at Ballard Computer Solutions were able to quickly fix my computer issues and help me to put security measures in place to prevent a recurrence. They were both knowledgeable and informative, and surprisingly reasonably priced. They were referred by a friend who is quite knowledgeable himself about computers, so I trusted they would do good work. I will be a returning customer and am referring them to anyone I know who needs service!
Rusty at Ballard Computer Solutions is excellent. First class service.
Chris Banfield
Did a quick Google search to find someone who could fix my cracked laptop screen. So glad I took it to Ballard Computer Solutions. The check-in process, emails with constant updates and quick responses, and collection was incredibly professional.
Their customer service and communication are absolutely amazing. In addition to that, i got helped out getting into the place since im in a wheelchair what a wonderful person. I also got Great results and thankfully my laptop is functioning like its brand new. I appreciate everything y'all done for me.
I want you to know that I was very pleased with the quality of service Ballard Computers provided when my computer crashed recently because of a virus. Thank you for responding to me so quickly and for the reasonable price. I will be happy to recommend your company to others.
Computer fails, I contact Rusty of Ballard Computer Solutions, who sees me same day, diagnoses problem in 1 minute. Ballard replaces corrupt hard drive with new digital hard drive and restores all data. Back in service within 24 hours. Fantastic - why go anywhere else?
Positive: Professionalism, Quality, Responsiveness, Value
I have been searching for an honest company that wouldn’t overcharge and try to add additional parts etc! So happy I found this company! They were quick, efficient and honest people and very affordable!
I was very impressed with Rusty Ballard and he fixed my problem very efficiently and cost-effective . I would highly recommend Rusty and his knowledge and ability for computer repair.
Positive: Professionalism, Quality, Responsiveness, Value
Great experience! Rusty and Darlene were both very knowledgable and made me feel very comfortable leaving my computer/life-line with them. They were able to take it in last minute on a Saturday and have my hard drive fixed and all of my files saved by Sunday. Should I ever have computer issues again in the future (as a graphic designer I most definitely will) I will definitely come back to Ballard Computer Solutions. Highly recommend it to anyone!
My wife and I have used Rusty Ballard from early 2016 to now and every time I asked for help, he helped. Weekends, late evening etc. he got my HP back on track. His prices are reasonable. More important, he keeps me from going "crazy" because a computer program did not work. I would rank him a 5 out of 5.
Honest and Fast!!! New to the area and found Ballard right here in google & took a chance. My Best experience ever with computer repairs/upgrades!!!!!!
OMG, LIFESAVING SERVICE!!! So grateful for REAL expertise and NOW, total peace of mind as regards all my computer related issues!!! Fast diagnostics, FAIR pricing and HUGE TRUST Factor!!! Am "Breaking Up" with my old pal "REMOTE Tech" Babu in New Delhi haha as will be a BALLARD Computer Solutions customer for life! HIGHLY Recommend!!
I'm pleased to leave a review, which is something I typically don't do. But seeing a professionalism and competence in one's work compels me to write a reference and only hope that it helps others in recruiting the right help. Rusty was prompt at communicating over the phone and seeing us on short notice on Saturday. He was quick and accurate at guessing the cause of the problem, which had to do with BIOS at startup. I got my LENOVO laptop back the same day. The problem was identified in the matter of an hour when online tech team was not able to troubleshoot and suggested seeing external help on this issue.
Key Highlights: 1. Answered the phone right away and worked on Saturday. 2. Demonstrated knowledge and skill in the line of work by making an accurate assessment of the problem, which was quickly corrected. 3. It was a software issue and no hardware repairs were made.
Fast, high quality and affordable computer service is hard to come by nowadays that's why Rusty is my "go-to" guy. He was very accomodating, kept me up to date every step of the way rebuilding my "totaled" laptop that was done in by a drop while rushing out of TSA security to my flight.
Rusty/Ballard Computer Solutions are AMAZING! Local business who gets it, they are there to help and support all of your computer needs. Reasonably priced, fast service and genuine!
Didn't stop by for a repair but for a recommendation for the best desktop that would suit my needs. Rusty was more than happy to help me decide on that. Emailed him with what I found and he quickly replied back with confirmation. Thank you.
OUTSTANDING! I am so thankful to have met Rusty Ballard! He is so knowledgeable, and helpful. His office is located nearby, so it is very convenient to drop off equipment for him to diagnose and service. He gave a thorough diagnose, a detailed estimate for the repair, and an accurate finished by date. He did great work, on time and at a reasonable cost. Plus he is a nice guy!
Excellent service, I will be using them in the future if needed. Computer company I bought the system from and Best Buy both quoted me double the price and time of repair.
Excellent experience from start to finish. Rusty was able to retrieve and save the info on my hard drive, remove the problem, and load everything back on in a professional and timely manner. I feel confident that I have found my computer repair technician. I recommend Ballard Computer Solutions without hesitation.
I was in deep trouble a full time options trader recently purchased high end Oman PC from HP store solid state and HD,s out of the gate both corrupt. Couldn't copy files to large HD virtually empty from SSD which quickly became full. In spite near terabyte space got "not enough room on D drive". Found Rusty Ballard on internet. He took the computer in on Saturday afternoon and had it back to me Sunday afternoon. His charge was very reasonable and personally he was one of the most impressive persons I've met in 50 years of business.
I called Ballard computer repair after geek squad said it would cost me $299.99 to install a sshd drive in my laptop and the windows ten operating system. I dropped my laptop off at 7 o'clock that night to Rusty and it was ready before 12pm the next day. It only cost 100 bucks. Awesome service awesome people. NO GEEKS OR NERDS JUST PROS!
A glass of water INTO my laptop the Saturday before Christmas. I called Rusty and took it right over. He is kind, knowledgable and reasonable. I felt totally confident he could do the job ---- and he did!! He did everything needed to be sure my computer is working perfectly!!! Thank you Rusty!! You are my go-to-man from now on!!!
Rusty and Darlene give great customer service! Rusty knows how to rectify virtually any issue with your computer. Brought the computer in and the next day it was available for pickup. Extremely trustworthy.
Ballard fixed my computer where others had failed. The service was fast and friendly. I recommended the service to my father-in-law and son who also had a similarly satisfying experience.
Michael GalantiThey quoted me substantially less than all other businesses for my screen replacement
I was very glad to find the Ballards' company. They quoted me substantially less than all other businesses for my screen replacement and then were able to do it in the same day. Very friendly folks. Couldn't have asked for anything better!
Rusty more than exceeded my need and expectations.........he explained what I needed in some sensitive computer issues, completed this in an exceptionally timely way, and allowed me to follow up with some questions........he and Darlene exemplified the expression....."When you need something done RIGHT, go to the PRO".......Thank you, Rusty and Darlene for your caring, professional service!
I dropped off my computer that would not start to Rusty at 6:40 PM on Thursday and he had it repaired and ready for me to pick it up by 11 AM Friday morning. He found that my machine was the victim of a power surge that required the motherboard and bios to be reset. This is fabulous service from a man who really understands computers. I thank Rusty for taking the time to quickly looking at my notebook computer and getting my machine back to me in short order for a very reasonable price.
First of all Rusty and his wife are awesome!! Brought my laptop to Rusty, he is honest and does an awesome job. He was able to figure out my issues. He even Let me use his WiFi USB adapter while a WiFi adapter he ordered come in. He is good, fair price, and I will use him again for my computer concernsI won’t let Best Buy touch my laptop I only trust him. I recommend him for any computer services you need.
Excellent. Honest. Helpful. Knowledgeable. Knew about RAID Systems and the latest Gaming Laptops such as MSI's GT72 Dominator Pro with 8 Gigs of GTX 980 Graphics...also reliable and offers good prices. Go see Ballard before you see others as he is able to fix what others can't. (No Kidding!)
Rusty is extremely knowledgeable, professional and patient - answering all my questions. I’ve been a client for years and highly recommend his services. I would not think of taking my computers to anyone else!
You simply cannot go wrong bringing your computer problems to Rusty Ballard. He is honest, talented, very patient and helpful as well as reasonable. I was scared to death trying to find a trustworthy and competent place to fix my computers...Ballard is the place!
10 Stars for these guys!!! Rusty and his wife are extremely professional, high level of etiquette, and decently priced. Rusty helped my computer get up and running and is a good person. Highly recommended to friends & family. Thanks guys.
Positive: Professionalism, Quality, Responsiveness, Value
Had a hard drive crash. Ballard's diagnosed the problem, made the repair, and tested all within 2 days. Also great counsel regarding backups, image files, and other backup options. Much appreciated. Very knowledgeable and nice people to work with. We'll be back for sure.
I highly recommend Ballard Computer Solutions. Several months ago, my computer software was completely done. Rusty was able to recover all of my documents and went above and beyond my expectations. For my first time coming to them I was really impressed by their honesty and excellence in service. I do not do reviews for anyone, but for this company I had too! If you're looking for quality, knowledgeable, and sincere computer repair, check out Ballard Computer Solutions. No strings attached, no hassle, just a sincere company that care for their customers!
Rusty and Darlene are professional, knowledgeable and responsive. In addition to on-site calls, Ballard's remote program has proven very helpful. If you need a reliable, talented service to help you maintain, upgrade, debug, etc., your electronics, you won't regret going to Ballard! Rusty and Darlene are a great team and exceptionally nice people.
Brought in a computer that I was told by a few friends was a dead potato. Rusty diagnosed the problem and got it working again somehow. This laptop literally wouldn’t power on and he figured out the issue! I’m amazed. Will recommend all my friends come here with their computer problems. Thank you Rusty! Now I can get back to my gaming!!
Good communicators. Darlene and Rusty are customer-centric. Fully explain the problems of the computer and recommend a fix. Best of all, they are quick and efficient. My laptop acts like it is brand new again.
I've been using Ballard Computer Solution for years. Rusty Ballard has seen me through my "ancient" desktop to my current laptop. He has been generous of his time; of his patience with my "all thumbs" understanding of computers; of his exceptional range of expertise - and all at modest charges. .... Whenever we've had a meeting, a phone conversation, or an exchange of e-mails, Rusty has reminded me to let him know if I have any additional questions. .... He and Darlene could teach classes in true customer service.
So glad I brought my daughter's laptop here. First, they are such nice people but most importantly extremely knowledgeable and did not give up until they found and fixed the problems. They also worked diligently to do it as cost effectively for me as possible so it was very affordable. My daughter is very happy. I highly recommend. Supporting a small local business is very important and I'm glad we were able to.
The user didn't write a review, and has left just a rating.
