My screen had been broken for a few months so I decided to finally get it fixed. I found Mr. Rusty Ballard and thought I'd give him a try because he had such great reviews and boy oh boy were they right! I dropped my computer off after work one evening and my computer was fixed by 10, 11-ish the following morning. To say I was impressed would be an understatement. My computer works like new and I have had no issues. Did I mention he was very nice and professional.. I would definitely recommend him to anyone that needs their computer repaired. Super fast, efficient, and professional! I give him 10 stars...Thanks again Mr. Rusty!
I was in deep trouble a full time options trader recently purchased high end Oman PC from HP store solid state and HD,s out of the gate both corrupt. Couldn't copy files to large HD virtually empty from SSD which quickly became full. In spite near terabyte space got "not enough room on D drive". Found Rusty Ballard on internet. He took the computer in on Saturday afternoon and had it back to me Sunday afternoon. His charge was very reasonable and personally he was one of the most impressive persons I've met in 50 years of business.
Rusty/Ballard Computer Solutions are AMAZING! Local business who gets it, they are there to help and support all of your computer needs. Reasonably priced, fast service and genuine!
Thanks Rusty life saver! working perfect only thing is the led light inside the pc isn't lighting up anymore but at least the pc is up n running again! Thanks again for your help
OMG, LIFESAVING SERVICE!!! So grateful for REAL expertise and NOW, total peace of mind as regards all my computer related issues!!! Fast diagnostics, FAIR pricing and HUGE TRUST Factor!!! Am "Breaking Up" with my old pal "REMOTE Tech" Babu in New Delhi haha as will be a BALLARD Computer Solutions customer for life! HIGHLY Recommend!!
Rusty listened to what my issues were with the computer. He knew exactly what was needed after doing a complete investigation. I can't believe how much my computer has improved since my trip to Ballard computers. He was recommended by a friend who also has very high ptaise for Rusty.
Great service Laptop was at pretty high temperatures took it here and in just a couple of days he fixes it. It's even cooler than when I got it brand new now. It's like a whole new laptop. So if you're wondering if you can take yours here you sure can!
First of all Rusty and his wife are awesome!! Brought my laptop to Rusty, he is honest and does an awesome job. He was able to figure out my issues. He even Let me use his WiFi USB adapter while a WiFi adapter he ordered come in. He is good, fair price, and I will use him again for my computer concernsI won’t let Best Buy touch my laptop I only trust him. I recommend him for any computer services you need.
I've been using Ballard Computer Solution for years. Rusty Ballard has seen me through my "ancient" desktop to my current laptop. He has been generous of his time; of his patience with my "all thumbs" understanding of computers; of his exceptional range of expertise - and all at modest charges. .... Whenever we've had a meeting, a phone conversation, or an exchange of e-mails, Rusty has reminded me to let him know if I have any additional questions. .... He and Darlene could teach classes in true customer service.
What a great husband and wife team! After I did a BIOS update on my computer the darned thing became almost useless. I took it into Rusty on Friday afternoon. He called me Saturday morning and told me I had a corrupted hard drive. He fixed it and had it back to me Saturday afternoon. It now works perfectly. He charged what I thought to be a very fair price. I unhesitatingly give Rusty my highest recommendation.
Excellent. Honest. Helpful. Knowledgeable. Knew about RAID Systems and the latest Gaming Laptops such as MSI's GT72 Dominator Pro with 8 Gigs of GTX 980 Graphics...also reliable and offers good prices. Go see Ballard before you see others as he is able to fix what others can't. (No Kidding!)
This guy is a magician. At least it's magic to me. Was told by Apple that when my computer died, so did my data. No need to go into detail, but 24 hours after bringing my computer to Ballard, I had all of my data on an external drive. Yes, the computer died but my data lives. Like I said, magic.
f I could give 10 stars to Rusty at Ballard Computer Solutions, I would. My iMac is only about 3 years old and it had tons of storage left. But it ran so darn slow. I tried everything. I bought cleaning apps and tried every fix out there. I recently upped my internet speeds to 1G and was only getting 185mbps with an ethernet cable! Grrrr. Yesterday, before I threw it in the trash and bought a new one, I googled for repair help in the area. I found Ballard, read the reviews and made the call. On a Saturday at 3pm....it's now Sunday at 3pm. In 24 hours over a weekend Rusty fixed my computer and it is as fast as lightning now! My internet speeds are a whopping 905mbps. It now moves between programs faster than I can think. Don't go anywhere else. This man is AMAZING, professional, courteous, and spot on with his estimated completion times.
Positive: Professionalism, Quality, Responsiveness, Value
Had a hard drive crash. Ballard's diagnosed the problem, made the repair, and tested all within 2 days. Also great counsel regarding backups, image files, and other backup options. Much appreciated. Very knowledgeable and nice people to work with. We'll be back for sure.
I echo the other 5 star reviews for Ballard Computer Solutions. Rusty and his wife Darlene are wonderful to work with. i.e. very caring people that put me at ease with my computer issue. Rusty assessed the damage and gave me an honest opinion. I needed a new laptop. He was, however, able to save all my data, for which I am very grateful to him. When I brought him my new laptop, he promptly copied it over to my new device. All this was done quickly and at a very reasonable price. I recommend them. Definitely much better than Geek Squad!
i recently started using Mr. Ballard as my computer tech and in my business security is essential, my experience with Ballard Computer was excellent, they were courteous on time and did exactly as promised. Rusty explains what he is going to do and does a great job,he is by far the best computer tech I have ever used and his prices are totally reasonable.I am an Investigator and use my computer extensively and I wouldn't want anyone other than Rusty to work on my computers.
I dropped off my computer that would not start to Rusty at 6:40 PM on Thursday and he had it repaired and ready for me to pick it up by 11 AM Friday morning. He found that my machine was the victim of a power surge that required the motherboard and bios to be reset. This is fabulous service from a man who really understands computers. I thank Rusty for taking the time to quickly looking at my notebook computer and getting my machine back to me in short order for a very reasonable price.
So big shout out to Ballard Computer Solutions. We had a problem with one of our radio studio computers and not only did they quickly fix the problem, but also didn't charge me. I have been dealing with tech people for a long time since it is something I do and am in the technology industry. Usually there is a large charge for diagnostics without even repairing. Usually computer repair companies and individuals try to increase billable hours by making things a bigger deal and more time consuming than it actually is even when it is something extremely simple. Well I highly recommend #BallardComputerSolutions for several reasons and they will not be my only go to for all our tech service needs. First of all, diagnostic was free of charge. Second, they were so friendly and easy to deal with.. Third, it was fixed in one day and because it was something simple they didn't even charge me. Amazing! Never experienced this type of honesty, service, and caring for clients before when it comes to computer repair. There is no where else I will go and neither should you.
Positive: Professionalism, Quality, Responsiveness, Value
(Translated by Google) This place is family-run and super professional, the ideal business to support. I brought my Mac laptop in the same day that I spilled coffee all into the keyboard. They kept it for a while, stayed in touch through a digital automatic updates platform (but they always answer the phone if you call!). They cleaned it several times but couldn't get it to start back up. When they finally gave up on it, they returned the computer to me with the hard drive cleaned and separated out. And it was all at no cost to me. I highly recommend. - (Original) This place is family-run and super professional, the ideal business to support. I brought my Mac laptop in the same day that I spilled coffee all into the keyboard. They kept it for a while, stayed in touch through a digital automatic updates platform (but they always answer the phone if you call!). They cleaned it several times but couldn't get it to start back up. When they finally gave up on it, they returned the computer to me with the hard drive cleaned and separated out. And it was all at no cost to me. I highly recommend. -- Este lugar es operado por una pareja desde su casa, sin embargo es muy profesional y justamente el tipo de negocio que merece nuestro apoyo. Les entregué mi computador después de derramar mi taza de café por todo el teclado. Lo intentaron de limpiar varias veces (me mantuvieron informada a través de una plataforma digital, además de siempre contestar el teléfono cuando llamaba) pero no resultó. Me devolvieron mi computador con el disco duro apartado, y no me cobraron nada. Muy recomendable.
I was Stuck in a pinch with my computer and found Ballard online. I'm so glad i did, Rust was there to help me day and NIGHT! He even got to me on a Sunday. His prices are far and he's good at what he does. It's the only place I will use from now on.
Rusty, you saved my computer and my marriage! The only service you will ever need for computer problems. It is always a pleasure doing business with you!! Thanks again!!
Ballard fixed my computer where others had failed. The service was fast and friendly. I recommended the service to my father-in-law and son who also had a similarly satisfying experience.
OMG!!!! IF I COULD GIVE THEM 100 STARS I WOULD. I HIGHLY RECOMMENDED THEM,FOR ALL YOUR COMPUTER NEEDS.THANK-YOU AGAIN YOU AND YOUR WIFE ARE TRULY AMAZING!!!!!
Highly recommend Rusty - was able to fix my MacBook after it had water damage on it and saved me so much money compared to what the Apple Store quoted me. Will definitely recommend Rusty to everyone I know!
I had an excellent experience with Ballard Computer Solutions. Rusty was prompt with fixing my PC's issue and then was patient and helpful as he worked to assist me toward getting my applications up and running. I found the price also very reasonable. His location is hard to find but don't give up! You'll be pleased if you don't.
After my desktop Mac crashed, Rusty recovered all my data and installed a new solid state hard drive. Now it runs better than when new. Was so pleased with the price and service I fished an old Mac Pro lap top out of a draw where it had been left for dead a few years ago and took that to him also. He replaced the battery and installed a later version OS on a new SS hard drive for $150. Now the Mac works better than when I bought it new for over a $1000! Thanks Rusty 9/10/21 Yesterday Rusty setup and optimized (took off all the preloaded Junk) on our new PC laptop and then installed recommended virus protection at a very reasonable price.Now the computer performs 100% better. Thanks again Rusty
It was our first contact. We took two sad laptops to Ballard Computer Service and both returned happy and healthy. My wife Carole and I feel blessed to have been directed to Rusty and Darlene. They are talented pros and genuinely good people. From the first contact to completed service the Ballard Computer folks surpassed expectations.
Got my computer running great. He found the issue after a drop fixed it for alot less than it would have been if I was stuck buying and switching parts to find the issue. If you have an issue, go here first.
Rusty and Darlene give great customer service! Rusty knows how to rectify virtually any issue with your computer. Brought the computer in and the next day it was available for pickup. Extremely trustworthy.
Extremely pleased with the service. Professional and fast at a very fair price. Highly recommend especially to those like myself who don’t know much about computers.
10 Stars for these guys!!! Rusty and his wife are extremely professional, high level of etiquette, and decently priced. Rusty helped my computer get up and running and is a good person. Highly recommended to friends & family. Thanks guys.
My old case was ruined on my laptop and I needed a new one but I needed to have everything transferred over from the old one to the new one. I took it to Ballard and literally it was done the next day. My computer was lovely and the service was amazing and super quick. Also his prices are reasonable but because of his work I gave him extra money because he deserved it!!! If I could give more stars I would definitely do so. I highly recommend you to take your device to Ballard, you will not be disappointed.
Very nice, helpful, and professional. Love all the feedback they constantly give which is perfect for folks who need to get their computing power back up and running quickly. Prices seem reasonable too.
Didn't stop by for a repair but for a recommendation for the best desktop that would suit my needs. Rusty was more than happy to help me decide on that. Emailed him with what I found and he quickly replied back with confirmation. Thank you.
Rusty more than exceeded my need and expectations.........he explained what I needed in some sensitive computer issues, completed this in an exceptionally timely way, and allowed me to follow up with some questions........he and Darlene exemplified the expression....."When you need something done RIGHT, go to the PRO".......Thank you, Rusty and Darlene for your caring, professional service!
Positive: Professionalism, Quality, Responsiveness, Value
My TB Hd went kaput.Rusty quickly responded with a reasonable quote so I went to the location at Northlake Blvd.I was greeted by Darlene & Rusty and proceeded to process diagnostic which is free of charge.I was contacted week later and was told by Rusty that data retrieval was not possible at his facility.He referred me to a facility with clean room in Northern GA. with great rates.a I wrote this review to assure anyone needing this kind of service to visit or give Ballard Computer Solutions a call. Darlene & Rusty are a class act and a wonderful team! Their rates are the best in town and they offer the kind of welcoming service reminiscent of times when business really cherished building relationships. I would definitely use Ballard Computer Solutions again and will be referring everyone I know to them from this point!
Don't have a warranty on your mac/pc anymore? Rusty is the man you need to see. My protection plan expired on my mac and I needed to find someone knowledgeable, and affordable to work on it. I found Ballard Solutions online and he's got perfect reviews for a reason. He's been doing this for years; definitely not a fly by night shop. Thanks Rusty! You earned a lifetime customer!
Fast, high quality and affordable computer service is hard to come by nowadays that's why Rusty is my "go-to" guy. He was very accomodating, kept me up to date every step of the way rebuilding my "totaled" laptop that was done in by a drop while rushing out of TSA security to my flight.
Rusty and Darlene at Ballard Computer Solutions were able to quickly fix my computer issues and help me to put security measures in place to prevent a recurrence. They were both knowledgeable and informative, and surprisingly reasonably priced. They were referred by a friend who is quite knowledgeable himself about computers, so I trusted they would do good work. I will be a returning customer and am referring them to anyone I know who needs service!
My computer wouldn't turn on. I was worried that some data could be lost and, since we have hundreds of embroidery patterns that we have collected over the past couple years, they might be lost as well. Ballard was recommended to me. The computer was repaired in less than a day. The files were restored and they also backed them up for us, since I was in the process of doing that when the problems occurred. Finally. He added more memory. The computer now runs like new. I recommend that anyone needing work at least consider coming to Ballard. You also get to meet two large by well behaved dogs.
So glad I brought my daughter's laptop here. First, they are such nice people but most importantly extremely knowledgeable and did not give up until they found and fixed the problems. They also worked diligently to do it as cost effectively for me as possible so it was very affordable. My daughter is very happy. I highly recommend. Supporting a small local business is very important and I'm glad we were able to.
Excellent service, I will be using them in the future if needed. Computer company I bought the system from and Best Buy both quoted me double the price and time of repair.
Rusty was very welcoming despite this being the 1st time I have used his company. He was quick to diagnose the issue with my laptop and had it back to me within 24 hours.
The service is exceptional and the staff is exceedingly friendly.
Michael GalantiThey quoted me substantially less than all other businesses for my screen replacement
I was very glad to find the Ballards' company. They quoted me substantially less than all other businesses for my screen replacement and then were able to do it in the same day. Very friendly folks. Couldn't have asked for anything better!
Rusty and his lovely wife Darlene have taken care of my personal and business computers for YEARS and I couldn't even imagine trusting anyone else with this task. A++ service every time!
Spectacular Service, very professionally while still remaining extremely helpful and friendly. Would recommend to anyone for computer related needs and will most definitely be returning if I ever need anything else!!!!
Rusty and Darlene are professional, knowledgeable and responsive. In addition to on-site calls, Ballard's remote program has proven very helpful. If you need a reliable, talented service to help you maintain, upgrade, debug, etc., your electronics, you won't regret going to Ballard! Rusty and Darlene are a great team and exceptionally nice people.
Honest and Fast!!! New to the area and found Ballard right here in google & took a chance. My Best experience ever with computer repairs/upgrades!!!!!!
I have been using Ballard for years to work on my computers. Always treated me right and in a timely manner. I trust him with my work and personnel computers and all that is on them. You can too!
We came to Rusty in need of help following flood damage to a laptop. He was able to rescue all data and sort out a new back-up hard-drive and load up a new laptop for us. He and Darlene were so friendly and helpful, and were a pleasure to deal with. I have no hesitation in fully recommending Ballard Computer Solutions to anyone who may need their assistance.
Brought in a computer that I was told by a few friends was a dead potato. Rusty diagnosed the problem and got it working again somehow. This laptop literally wouldn’t power on and he figured out the issue! I’m amazed. Will recommend all my friends come here with their computer problems. Thank you Rusty! Now I can get back to my gaming!!
I love, love, love this company. My computer has never run more beautifully. Everything that I asked for was done in a very short period of time and the new changes were explained to me thoroughly so that I was able to turn on my computer and it looked like "old" home week and I could carry on without any questions or problems. Rusty and his staff are definitely my "go to" people for any computer problems in the future.
Rusty and Darlene went above and beyond the call of duty to get my PC up and running again in a timely and professional manner. No question was "stupid" according to Rusty and he proved it during my contacts with him. Ballard Computer Solutions will be contacted when I begin my transition from a PC to a laptop.
I have been using Ballard Computer Solutions for over 9 years to service all of my PC needs. Every experience is met with over-the-top service, speed when I need it, convenience and more than I asked for at a very reasonable price! Even via email when I was in a bind, I received helpful advice - at no charge.
Although I am living on the west coast of Florida presently, I will make every effort to return to visit friends and family whenever I next need computer repair, advice or assistance in any way.
Now it runs better than when new. Was so pleased with the price and service I fished an old Mac Pro lap top out of a draw where it had been left for dead a few years ago and took that to him also. He replaced the battery and installed a later version OS on a new SS hard drive for $150. Now the Mac works better than when I bought it new for over a $1000! Thanks Rusty
Rusty is highly skilled, refreshingly honest, and fairly priced. His wife is delightfully helpful and professional. I hope he is in business for my lifetime! I will go to no one else. Highly recommend.
I had Ballard Computer & SEO Solution to work on the ranking on my business website and they were able to get it on page 1 on Google within 3 weeks. I am very happy with their work.
Their customer service and communication are absolutely amazing. In addition to that, i got helped out getting into the place since im in a wheelchair what a wonderful person. I also got Great results and thankfully my laptop is functioning like its brand new. I appreciate everything y'all done for me.
The user didn't write a review, and has left just a rating.
So glad I brought my daughter's laptop here. First, they are such nice people but most importantly extremely knowledgeable and did not give up until they found and fixed the problems. They also worked diligently to do it as cost effectively for me as possible so it was very affordable. My daughter is very happy. I highly recommend. Supporting a small local business is very important and I'm glad we were able to.
